Power Recliner Repairfor power & premium leather motion furniture.
When a power recliner stops moving, the problem is almost never the leather — it's a motor, a transformer, a hand control, or a wiring connection that has quietly failed. We diagnose and fix the electrical and mechanical side of premium motion furniture in your home: Ekornes Stressless, Natuzzi, American Leather, Roche Bobois, Fjords, theater seating, and sectionals where one seat has gone dead. We carry actuators, transformers, and hand controls for the common brands and isolate the fault on the first visit whenever a part is on the truck.
- 18Full-time techniciansNot subcontractors
- 4.79From 871 verified reviewsGoogle, Yelp & other platforms
- $59Diagnostic visitCredited to your repair
- 70Cities coveredMiami-Dade · Broward · Palm Beach
- PriorityMost visits booked <1 hourOpen 7 days · 7 AM – 9 PM
- 90-dayWarranty on labor & partsLicensed & insured
I'm Eugene Berne, and I'll be straight with you about recliners.
A $6,000 leather motion sectional that won't recline gets quoted as a full replacement by most furniture stores — when nine times out of ten it's a $90 transformer or a pinched ribbon cable behind one seat. My techs treat these like the precision pieces they are: drop cloths down, shoes off if you ask, no dragging frames across hardwood. We work the motors, actuators, transformers, hand controls, and wiring. We're not an upholstery shop, so if the failure is torn leather or a broken wood frame, I'll tell you honestly and point you to the right craftsman rather than charge you for work we don't do.
You get a real diagnosis and a fair number — not a sales pitch to throw out good furniture.
Sound familiar?
We diagnose on the first visit and quote the repair before any work starts.
- Recliner completely dead — won't move in either direction
- Works one direction but won't return (stuck open or stuck closed)
- One seat of a sectional or theater row is dead, the rest work
- Clicking or buzzing from the base but no motion
- Grinding, clunking, or wobble from the mechanism
- USB / charging port or cup-holder light not working
- Hand control unresponsive or only works when wiggled
From "down" to "done" — in one careful visit.
- 0 minStep 1
Call or text
One number, one minute. We reserve a priority window that fits your schedule.
- BookedStep 2
$59 diagnostic
A factory-trained specialist finds the root cause and quotes the repair. The $59 is credited toward the work.
- First visitStep 3
Repair done right
Trucks carry common parts for the premium platforms we service. Most repairs finish on the first visit, work area left spotless.
- 90 daysStep 4
90-day warranty
Same issue comes back — so do we, no charge. Receipt and warranty emailed before we leave.
How we diagnose & fix power recliners
A power recliner is a simple electrical chain: wall power → transformer (power supply) → hand control → motor/actuator → mechanism. We test that chain in order until we find the break. Most no-movement calls come down to the transformer, the hand control, or a disconnected harness — all fast fixes once the bad link is found.
Recliner is completely dead — no hum, no movement, nothing
- Likely cause
- Start at the wall. The #1 cause is a failed transformer / power supply (the black brick that converts 110V to the 29V or 24V DC the motor needs) — they fail far more often than motors. Second most common is a power cord knocked out of the transformer or the under-seat junction by a vacuum or a robot mop.
- What we do
- Meter the transformer output: no DC voltage means the brick is dead — we swap it on the spot (we stock 29V and 24V supplies for the common brands). If the transformer is good, we trace the cord and connectors back to the motor. Stuck-power calls finish same-visit unless the part is a proprietary unit we have to order.
Motor buzzes or clicks but the seat won't move
- Likely cause
- The linear actuator (the motor that drives the recline mechanism) has burned out or seized — the gear train strips or the internal limit switch fails, so it draws power but produces no travel. On heavily used theater seating and lift chairs this is the typical end-of-life failure.
- What we do
- We confirm voltage is reaching the actuator, then bench-test it off the frame. A bad actuator gets replaced — most are 2-bolt, plug-in units. We carry universal-fit actuators for many frames and order brand-specific units (American Leather, Palliser, theater seating) when the mount is proprietary.
Hand control / button does nothing, or only works when wiggled
- Likely cause
- The handset switch or its cable has failed — broken solder joint, cracked rocker switch, or a pinched/frayed control cable where it crosses the mechanism. On two-motor seats (independent headrest + footrest) one half of the control often dies while the other still works.
- What we do
- We isolate the control by jumpering the motor directly — if the seat moves, the handset is the culprit and we replace it. Hand controls for Stressless, Natuzzi, American Leather, and the common theater brands are quick swaps; we keep universal controls on the truck.
One seat in a sectional or theater row is dead, the others work fine
- Likely cause
- Almost always a wiring/harness problem at that seat, not a motor — the daisy-chain power connector between modules has popped apart, or the ribbon/wiring harness got crushed when the sections were pushed together against a wall.
- What we do
- We pull that module out, find the disconnected or damaged connector, and reseat or splice the harness. If a transformer feeds that seat individually (common on power sectionals), we test it too. This is one of the most satisfying same-visit fixes we do.
Grinding, clunking, popping, or side-to-side wobble during recline
- Likely cause
- The recline mechanism itself — the scissor linkage and pivot points — has worn, lost a fastener, or run dry. On Ekornes Stressless the issue is usually the glide/Plus system tension wheels or the sliding rails needing service rather than a motor; on standard frames it's a loose mounting bolt or a worn pivot bushing.
- What we do
- We disassemble enough to inspect the linkage, retorque hardware, replace worn bushings or pivot pins, and lubricate the rails. For Stressless we adjust the glide wheels and Plus-system tension to spec. Noise that's actually a cracked weld or broken wood frame we flag as a frame/upholstery referral.
USB / charging port, cup-holder light, or panel accessory is dead
- Likely cause
- These run off a separate low-voltage tap or their own small transformer, independent of the recline motor. The most common failure is a blown accessory transformer or a disconnected accessory harness; sometimes the USB module itself has shorted from a spilled drink.
- What we do
- We test the accessory circuit separately from the motor circuit, replace the accessory transformer or USB module, and reseat the harness. Quick, low-cost fix — and we'll check that a spill hasn't reached the motor wiring while we're in there.
Senior techs, OEM parts, and a careful hand in a fine home.
Related repairs we handle.
One call, one company for the high-end equipment in your home.
Heater elements, control boards, and sensors for in-home electric saunas — the same precise electrical diagnosis we bring to power recliners.
Chillers, pumps, and controls for home cold plunges and ice baths — another luxury home-comfort system we keep running.
All repair services →Luxury repair cost guide & repair-or-replace calculator →
Read before you call.
Power Recliner Won't Move? How We Diagnose It Before You Replace ItA senior tech's field guide to a dead power recliner: test the transformer, swap the actuator, isolate the hand control, and trace a dead seat on a sectional — before anyone tells you to buy new.Read the guidePower Recliner Repair — questions we get
Do you actually repair the power recliner motors and electronics?
Yes — that's our core work on motion furniture. We test and replace linear actuators (motors), transformers/power supplies (29V and 24V), hand controls, wiring harnesses, and accessory circuits like USB ports. We come to your home, diagnose the full electrical chain, and fix it on the spot whenever the part is on the truck.
Which brands of recliners and motion furniture do you service?
Ekornes Stressless, Natuzzi (Editions and Italia), American Leather, Roche Bobois, Fjords, Palliser, Ethan Allen, Hancock & Moore, Berkline, and home-theater seating brands like Fortress and Octane. We carry universal-fit actuators, transformers, and hand controls that cover many other frames as well.
Can you fix torn leather or a broken frame?
We're honest about our lane: we specialize in the mechanical and electrical side — motors, mechanisms, transformers, and controls. We do not do leather re-hiding or wood-frame rebuilding. If your problem is torn upholstery or a cracked frame, we'll tell you plainly and refer you to a trusted furniture craftsman rather than charge for work outside our specialty.
Is it worth repairing a power recliner instead of replacing it?
Usually, yes. On premium motion furniture the most common failures — a transformer, a hand control, a disconnected harness — are inexpensive parts and a short visit, while replacing a quality leather recliner or sectional runs into the thousands. We give you a straight diagnosis and a written quote so you can decide with real numbers, not a store's pressure to buy new.
How does the $59 diagnostic work?
The $59 diagnostic covers a full in-home diagnosis. If you approve the repair, the $59 is credited to your repair and you only pay for the repair itself; if you decide not to proceed, you pay just the $59. No hidden diagnostic fee on top, and no charge to quote a part we have to order. Call (754) 345-4515 to schedule.
Request a callback — or just call us.
Open 7 days. Priority scheduling — most visits booked within the hour.
- Phone(754) 345-4515
- HoursOpen 7 days · 7 AM – 9 PM
- Service areaMiami-Dade · Broward · Palm Beach
High-end appliance down? $59 brings a factory-trained specialist to your door.
Call, book online, or text us — priority scheduling for Sub-Zero, Wolf, Miele, Thermador and Viking.