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$59 diagnostic · creditedFactory-trained · white-glove90-day warranty

Washer Repairacross South Florida.

We service premium and high-capacity laundry the way it was engineered to be serviced — diagnosed in the manufacturer's service mode, repaired with OEM parts, and finished with the surrounding cabinetry and flooring protected. Miele W1, Bosch 800-series, Asko, Electrolux, and Speed Queen front-loaders and stacked installations are our regular work, alongside the LG and Samsung platforms common in luxury laundry rooms.

Running commercial-grade equipment — walk-in coolers, ice machines, restaurant ranges, commercial laundry? Berne Commercial Repair handles restaurants, production facilities, hotels and property management across South Florida.

Berne technician repairing a washing machine in South Florida
Front-load washer drain pump and bellows service by Berne Appliance Repair
Washing machine drum and bearing service — Berne Appliance Repair
Top-load washer control board diagnostic by a Berne technician
Washer water inlet and hose inspection — Berne Appliance Repair, South Florida
  • 18
    Full-time technicians
    Not subcontractors
  • 4.79
    From 871 verified reviews
    Google, Yelp & other platforms
  • $59
    Diagnostic visit
    Credited to your repair
  • 70
    Cities covered
    Miami-Dade · Broward · Palm Beach
  • Priority
    Most visits booked <1 hour
    Open 7 days · 7 AM – 9 PM
  • 90-day
    Warranty on labor & parts
    Licensed & insured
Eugene Berne, owner of Berne Appliance Repair
Eugene Berne
Owner · Berne Appliance Repair

If you're staring at a broken washer right now — Eugene Berne, owner. Here's what we do, how it costs, and what to ask whichever company you end up calling (us or otherwise).

The biggest washer mistake I see: customers waiting a week hoping it fixes itself. A motor that's grinding doesn't get better. A sealed system that's leaking burns out the compressor. The longer the wait, the more it costs. Better to spend $59 finding out it's nothing.

Call, text, book online — all three go to my team. — Eugene

Common issues we fix

Sound familiar?

We diagnose on the first visit and quote the repair before any work starts.

  • Drum won't drain or reach full spin speed
  • Fill cycle stalls or runs slow on a premium front-loader
  • Leak appearing at the door boot or under the cabinet
  • Bearing rumble or walk on the spin cycle
  • European interlock or error code locking the door
  • Stacked unit needs in-place service in a tight closet
How it works

From "down" to "done" — in one careful visit.

  1. 0 min
    Step 1

    Call or text

    One number, one minute. We reserve a priority window that fits your schedule.

  2. Booked
    Step 2

    $59 diagnostic

    A factory-trained specialist finds the root cause and quotes the repair. The $59 is credited toward the work.

  3. First visit
    Step 3

    Repair done right

    Trucks carry common parts for the premium platforms we service. Most repairs finish on the first visit, work area left spotless.

  4. 90 days
    Step 4

    90-day warranty

    Same issue comes back — so do we, no charge. Receipt and warranty emailed before we leave.

Washer brands we service

Trucks stocked with common parts for the brands below.

LG
Samsung
Whirlpool
Maytag
GE
Bosch
Miele
Speed Queen
Electrolux
Brand specialists

Washer — brand-specific guides.

Premium platforms get dedicated pages: failure banks from real tickets, honest cost ranges, and how we diagnose.

Cities we cover

Washer Repair in your city.

White-glove washer service across South Florida's most affluent neighborhoods.

Washer in Miami
Washer in Miami Beach
Washer in Coral Gables
Washer in Aventura
Washer in Sunny Isles Beach
Washer in Key Biscayne
Washer in Pinecrest
Washer in Palmetto Bay
Washer in Cutler Bay
Washer in South Miami
Washer in Kendall
Washer in Doral
Washer in Hialeah
Washer in Hialeah Gardens
Washer in Miami Lakes
Washer in Miami Shores
Washer in Miami Springs
Washer in North Miami
Washer in North Miami Beach
Washer in Bal Harbour
Washer in Bay Harbor Islands
Washer in Surfside
Washer in Homestead
Washer in Sweetwater
Washer in Fort Lauderdale
Washer in Hollywood
Washer in Hallandale Beach
Washer in Weston
Washer in Pembroke Pines
Washer in Miramar
Washer in Davie
Washer in Plantation
Washer in Sunrise
Washer in Cooper City
Washer in Coral Springs
Washer in Coconut Creek
Washer in Parkland
Washer in Pompano Beach
Washer in Deerfield Beach
Washer in Tamarac
Washer in Margate
Washer in Lauderhill
Washer in Lauderdale Lakes
Washer in Wilton Manors
Washer in Oakland Park
Washer in Dania Beach
Washer in Southwest Ranches
Washer in Lighthouse Point
Washer in Hillsboro Beach
Washer in North Lauderdale
Washer in Sea Ranch Lakes
Washer in Boca Raton
Washer in Delray Beach
Washer in West Palm Beach
Washer in Palm Beach
Washer in Palm Beach Gardens
Washer in Jupiter
Washer in Boynton Beach
Washer in Wellington
Washer in Royal Palm Beach
Washer in Greenacres
Washer in Lake Worth Beach
Washer in Lantana
Washer in North Palm Beach
Washer in Riviera Beach
Washer in Juno Beach
Washer in Highland Beach
Washer in Manalapan
Washer in Gulf Stream
Washer in Lake Park
FAQ

Washer Repair — questions we get

  • Why does my front-loader smell musty even after running empty cycles?

    Biofilm has built up in the gasket folds, the dispenser drawer, and behind the drum baffle. Empty hot cycles help but rarely fix it on their own. We can pull and clean the dispenser, deep-clean the gasket, and recommend a habit change — hot maintenance cycle weekly, door and drawer left open between loads. Stubborn cases need the tub lifted for a full clean, which is a separate visit.

  • My washer drum thumps and walks across the floor on spin. What is it?

    Suspension rods on top-load HE washers or shock absorbers on front-loaders have lost damping after 5 to 8 years. They wear together so we replace all four as a set — replacing only one fails again in months. On older Maytag and Whirlpool top-loaders the spider arm sometimes cracks and the basket itself needs replacing. We quote both honestly.

  • What does a UE error code mean on my Samsung or LG front-loader?

    UE means the drum could not balance the load during the spin ramp-up. First step is redistributing laundry — heavy towels and rugs spread evenly. If UE keeps coming back on normal loads, the suspension or shocks have failed and need replacement. On older units a bad hall sensor on the drive motor can also throw UE codes.

  • Why are my clothes still soaking wet after the spin cycle?

    Drain pump partial blockage (water leaving slowly so the spin starts under partial load) or the spin speed is not hitting max RPM because the hall sensor on the motor has drifted or the drive belt is worn on belted models. We diagnostic-spin in service mode and measure actual RPM. Belt swaps are 30 minutes on most front-loaders; hall sensors are similar.

  • Do you fix Miele and Asko premium washers?

    Yes. Miele W1, W3000, and PW-series plus Asko W6 and W8 lines are in our regular service mix. Premium European washers are senior-tech work — they use different door interlock circuits, different drain pumps, and different control panel diagnostics than the mainstream brands. Parts often order in 2 to 4 business days because they come from the East-Coast distribution channel.

  • How much does a washer drain pump replacement cost?

    Drain pump replacement on mainstream brands runs $240 to $340 all-in for the part and labor — the $59 diagnostic is free once you approve the repair. Bosch, Miele, and Asko pump jobs sit at $340 to $480 because of the parts cost. Most calls finish on the first visit when the pump is a stocked truck item — LG, Samsung, Whirlpool, and Maytag all are.

  • Why won't my washer fill with water?

    Three common causes: inlet valve screens are clogged with sediment (very common in older South Florida buildings with iron supply pipes), the inlet valve solenoid is burned out and not opening on a fill command, or the pressure switch hose is kinked and the machine thinks the tub is already full. We test all three at the $59 diagnostic before condemning any part.

  • Are stacked washer-dryer units harder to service?

    They take more access labor because the dryer often has to come off the washer for serious washer repairs — drum bearings, tub seals, and pump deep cleans. The diagnostic flow is the same. We quote the extra labor up front on stacked calls. Common stacked units: Whirlpool Duet, Maytag Maxima, LG WashTower, Samsung 27-inch.

  • How long should a washing machine last?

    Mainstream front-loaders run 10 to 12 years; top-loaders with agitators often hit 14 to 18 years before bearings or transmissions retire them. Speed Queen and Miele commonly hit 18 to 22 years. South Florida hard water shortens that range slightly — gaskets and inlet valve screens fail earlier here. Regular descaling and gasket wipe-downs add 2 to 4 years.

  • What is your diagnostic fee on a high-end appliance?

    A flat $59 covers the visit and a full factory-level diagnosis — and it is credited back in full the moment you approve the repair. You pay it only if you choose not to proceed. There is no premium surcharge for Sub-Zero, Wolf, Miele, or Thermador work; the diagnosis is the same disciplined process on every unit.

  • How quickly can a technician reach my home?

    We hold priority dispatch windows for luxury kitchens across Miami-Dade, Broward, and Palm Beach. Call early and we can usually schedule a white-glove visit the same day; for built-in and integrated units we match you with the senior technician trained on your platform rather than simply sending the next available van.

  • Are you licensed and insured to work in luxury homes?

    Yes. Berne Appliance Repair is fully licensed and insured in the state of Florida, and we carry the general liability coverage that gated communities, condo associations, and high-rise buildings require. We provide a certificate of insurance to your management company on request, before the visit.

  • Which luxury brands do you specialize in?

    Our work centers on the high-end and built-in market — Sub-Zero, Wolf, Miele, Thermador, Viking, Gaggenau, La Cornue, JennAir Luxury, Bosch Benchmark, GE Monogram, Liebherr, and EuroCave. Our technicians are factory-trained on these platforms, and we also service everyday brands such as LG, Samsung, and KitchenAid when they share a luxury kitchen.

  • What warranty backs your repairs?

    A 90-day warranty on labor and on every part we install. If the same fault returns within 90 days, we come back at no charge. On premium platforms we source OEM parts through the factory channel, and the part number goes on your invoice so the repair is fully documented.

Contact

Request a callback — or just call us.

Open 7 days. Priority scheduling — most visits booked within the hour.

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High-end appliance down? $59 brings a factory-trained specialist to your door.

Call, book online, or text us — priority scheduling for Sub-Zero, Wolf, Miele, Thermador and Viking.

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