Cookie Policy

This page explains what cookies and similar storage technologies Berne Appliance Repair uses on https://www.berne-repair.com and how to control them. We keep cookie use minimal: we do not run third-party advertising trackers.

What cookies are

Cookies are small text files that a website stores in your browser. They let the site remember preferences (such as language), measure aggregate traffic, and protect forms from automated abuse. We also use related browser storage (localStorage, sessionStorage) for the same purposes.

Cookies we set

• Essential — anti-spam protection on the lead form (a one-time token), and a routing cookie that prevents duplicate submissions. Set by us, cannot be disabled without breaking the form.
• Functional — your language choice (English or Spanish) is remembered in localStorage so we serve the correct version on return visits. No third party reads it.
• Analytics — Google Analytics 4 sets first-party cookies (_ga, _ga_*) with anonymized IP so we can see aggregate page views, sources of traffic, and which services customers look up. No personal identifiers are sent.
• Map embeds — Google Maps may set its own cookies when a map loads on city pages. Disable by blocking third-party cookies; the map will simply not render.

What we do not use

• No Facebook Pixel or Meta tracking.
• No retargeting / advertising cookies.
• No cross-site tracking pixels.
• No data sales of any kind.

How to control cookies

• Block or delete cookies in your browser settings (Chrome, Safari, Firefox, Edge — all support per-site control).
• Enable "Do Not Track" or browser-level "Global Privacy Control" — we honor both.
• Opt out of Google Analytics by installing the official GA opt-out extension.

Updates

If we add or remove cookies we will update this page. See Privacy Policy for the full picture of what we collect and why.

Contact

Questions: email BerneRepair@gmail.com or call (754) 345-4515.